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Brantford Brant Norfolk Primary Care Council Strategic Plan to focus on provider burnout and support

HealthcareBrantford Brant Norfolk Primary Care Council Strategic Plan to focus on provider burnout and support

The Brantford Brant Norfolk Primary Care Council released their 2022-2025 Primary Care Strategic Plan, which is one of the first regional provider-led initiatives of its kind in Ontario. The plan will serve as a guide for future health system planning in Brantford Brant and Norfolk.

The plan elaborates on five main strategic objectives that the Primary Care Council will focus on addressing provider burnout, improving local access to primary care, enhancing communication, increasing community supports for complex patients and advocating for increased provincial support for primary care.

Led by the Brantford Brant Norfolk Primary Care Council and the Brantford Brant Norfolk Ontario Health Team, this plan was directed by a multidisciplinary steering committee representative of the local primary care sector. The intention of this Strategic Plan is to improve the delivery of local primary care and to create a mutually beneficial environment for both providers and patients using the five identified strategic objectives as a guide.

In the formation of this plan, there was a significant effort to understand the wants and needs of patients through the use of focus groups and surveys. Patient participation was organized through the Persons with Lived Experience Committee, a key advisor group to the Brantford Brant Norfolk Ontario Health Team. 

Primary Care provider engagement was facilitated through The Brantford Brant Norfolk Primary Care Council. The Council, established in 2019, is a largely self-organized group that has been actively engaged as a Brantford Brant Norfolk Ontario Health Team partner. The Council has been successful in providing guidance and a cohesive voice for primary care providers in the region. The group is currently comprised of representatives of the majority of primary care organizations within Brantford Brant and Norfolk.

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